This is the Privacy Policy of Villa Tesoro  ("we" or "us"). This  website, the  brand and all brochures produced in  relation to it are owned and/or produced by us. We are responsible for  the collection and proper management of any personal information you  submit. We will keep your personal details secure and use the  information you provide consistently with applicable privacy and data  protection laws and the terms of this Privacy Policy.

If you choose to enquire or make a booking through us we will collect  details that you provide in relation to that enquiry or booking.  Information held is likely to include your name, date of birth, contact  details, payment details, information about people travelling with you,  information about your booking and any additional information we may  need to help meet your specific travel requirements.

If you choose to let your holiday accommodation with us we will  collect details such as your name, contact details, bank account details  and details regarding the accommodation you wish to let.

We also collect website usage information. We do this using cookies. 

If you use our mobile applications, we may collect location data. For more information,

The information you provide may be used in a number of ways, for example:

• to enable us to complete your booking (if you are booking a holiday);
• to enable us to advertise your holiday accommodation, transfer  payments due to you and to provide related support services (if you are  letting your holiday accommodation through us);
• for statistical purposes when we evaluate our range of services;
• to personalise repeat visits to our websites;
• to tell you about other products and services we think may be of interest to you (see section 6 below);
• to manage customer service queries; and
• to help us to provide details or information you may have requested.
• to suggest products or offers based on the profile you create based  on your purchase history, the products you view when you browse our  platforms, or the products you leave in your cart when you do not finish  the purchase process.
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We process your personal data to guarantee the correct processing of your booking, in the event that you book any of our villas.

In order to provide you with the products and services that we offer we may share your information with: No one, we do not share your information

We have a system of retention periods in place to ensure that your  information is only stored whilst it is required for the relevant  purposes or to meet legal requirements. 

Our websites may contain links to other websites. This privacy policy  only applies to this website so when you link to other websites you  should read their own privacy policies.

We may from time to time record telephone calls you have with members  or our staff for training purposes and to improve the quality of our  service.

We keep our privacy policy under regular review and we will place any  updates on our webpage. This privacy policy was last updated in Feb 2023

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email: info@villatesoro.es